We are committed to offering a superior quality costumer care. Do not hesitate to contact us if you do not find answers to your questions here.
To us, each member is a VIP. Sale and new items notifications, personalised suggestions, special invitations - membership benefits are plenty.
For starters, your wish list will be saved to your account for as long as you like and will be available from everywhere, at any time. Then, our members will be the first to know when the online store will be launched and will shop their favourite jewellery creations in priority.
We are always working to fin new ways to serve you better. Do share your ideas with us!
We are proud to have developed a vast distribution network amongst local businesses whose employees and owners know their clients and their taste.
As they are independent businesses, the only way to find out if an item is available is to give the a call!
Our retailer partners are as dedicated as we are to offering you a superior quality service.
Each and every retailer store can put in special and express orders at the studio. Shipping delays will be as short as possible and can be confirmed with the retailer once the order has been processed.
Find and contact your local retailer through our store locator.
Each piece of Anne-Marie Chagnon jewellery is meticulously handcrafted and carefully inspected before making its way into your hands. If you happen to find a defect in workmanship or material, return it promptly to the studio, together with proof of purchase, to take advantage of our full one-year warranty including parts, labour and shipping fees.
Furthermore, all elastic bands and earring clasps come with a life-time warranty and will be replaced free of charge.